Account Services

Digital Account Manager

The Role:

Digital Impulse is in search of a Digital Account Manager. The right person for this position loves learning new things. They’re curious. They’re a problem solver. They have a passion for all things digital. And they want to work in a fun, fast-paced, collaborative environment.

The Digital Account Manager role at Digital Impulse is a hands-on position. The candidate selected for the job will work with our team to facilitate clear communications between several key clients and the agency. Accuracy and attention to detail are critical to success. Additionally, the Digital Account Manager will learn about and help to execute components of each campaign and initiative. Some key areas of focus include Social Media Marketing, SEO, PPC, Web Asset Creation and Analytics.

Job Responsibilities Include:

  • Manage communications between agency and clients
  • Clearly and concisely transition project requirements and feedback between client and agency
  • Understand agency services and process for delivery
  • Create and manage project schedules and timelines
  • Act as a client advocate within the agency
  • Learn with enthusiasm and try new things independently
  • Develop a deep understanding of the client’s business and goals and work to help see those goals achieved
  • Provide proactive consultation to guide clients towards the right solution
  • Work with a number of different people/roles to complete projects to spec and on time

Job Qualifications:

  • Basic understanding of digital marketing channels such as social media, SEM, digital media, and analytics
  • Excellent written and oral communication skills
  • Ability to understand and accurately communicate granular details and high-level goals
  • Experience with Excel and PowerPoint
  • Ability to work with teams
  • A sense of humor
  • Must bring positive energy to the agency day in and day out
  • Absolutely must have a genuine passion for achieving client goals and exceeding client expectations

Ideal Candidate:

  • Has 1-7 years experience post college. We have positions at all seniority levels
  • Is motivated and a self-starter
  • Likes problem solving

Job Type: Full-time

Creating meanginful experiences.

Digital Impulse is a digital agency that transforms brands with a blend of creativity, expertise and TLC…a lot of TLC. We’re your brand’s champion in a digitally-driven world.

Our culture drives our creativity.

Take a look inside