The Role:

At Digital Impulse, we believe remarkable talent, enthusiasm, and creative thinking add up to great work. We’re looking for a UX Strategist dedicated to crafting clear, consistent, and inclusive user experiences for our website builds.

In this role, you’ll work alongside writers, designers, and developers as we craft engaging website experiences for a wide variety of clients. You’ll play a key role in the development of UX strategy for our website builds, leading key decision making around making our website experiences user-centered.

This role is highly client-facing, and you’ll be working with our Director of Content Strategy and Design Director as a supporting strategic mind and “stakeholder whisperer,” helping to synthesize many client goals and viewpoints into one coherent strategy for website execution.

Job Responsibilities Include:

• Leading UX research and data analysis throughout web build projects
• Understanding client goals, core needs, KPIs, and challenges as we move through a website build
• Communicating with key stakeholders to determine strategic decisions around content
• Guiding website architecture and driving decision making around overall website structure
• Elevating user experiences in collaboration with design and development to evolve the user experience
• Building and/or adhering to data-driven research (SEO, user personas and user journeys)
• Assisting in strategic planning for information architecture, sitemapping, wireframing, and content development
• Post-launch analysis & optimization

Job Qualifications:

• 3+ years of professional experience working with user testing, UX research, and data analysis
• Excellent communication skills with close attention to detail
• A love for user content and UX (both long-form content and microcopy)
• Experience working with developers, designers, marketing, and support
• A proven track record of working in and managing projects in an agile, fast-paced environment
• An understanding of how content drives clients’ business objectives
• A knack for creatively engaging with audiences
• Analytical skills to interpret user research (personas, user journeys, analytics)
• Experience in building out copywriting guidelines
• Basic understanding of SEO fundamentals
• Cross-industry website copywriting experience

Ideal Candidate:

• Previous experience in a agency setting
• Motivated and a self-starter
• Strong teamwork and interpersonal skills
• Likes problem solving

Benefits:

• Health Insurance
• 401k w/ company match
• Bonuses
• Flexible remote, hybrid, or in-office work

Job Type: Full-time